IT Support Intern
- Team
- Support and operations
- Location
- Kuala Lumpur
- Work arrangement
- On-site
- Type
- Internship
- Salary
- RM 1,000 to RM 1,500 a month
- Applications close
- 20 January 2027
About the role
A placement on the support desk, learning how systems behave once real people are using them. It is the fastest way to understand what software actually does.
What you will do
- Work the first line queue alongside the analysts.
- Learn the systems well enough to answer the common questions.
- Help keep the knowledge base and records current.
- Sit in on escalations to see how issues get diagnosed.
What you will bring
- Currently studying computing, information systems or similar.
- Working English and Bahasa Malaysia.
- Willingness to deal with people as much as with software.
- Availability for a continuous block.
What we offer
Own real systems
From the first architecture session through to live operation, rather than a slice of someone else's design.
Work with the people you build for
Direct contact with the people using what you build, with no account layer in between.
Ship in increments
Work delivered in two to four week increments, demonstrated and accepted before the next one starts.
Grow on a real budget
An RM 1,000 yearly learning allowance, conference time counted as work, and group insurance cover from your first day.
Who we are
idataraya is a Malaysian software company. We design, build and then operate the systems our clients run their organisations on, for businesses and public institutions across Malaysia.
The engineers who design and build a system are the ones who keep it running afterwards. That is the shape of the whole company, and it is why the roles here look the way they do.
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