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idatarayaCareers

Implementation Consultant

Kuala Lumpur, client sites
Support and operations
Full time
Reference IDR-SUP-005
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Locations: Kuala Lumpur, client sites

Who we are

idataraya is a Malaysian software company. We design, build and then operate the systems our clients run their organisations on, across payments, healthcare, retail, property and the public sector.

The engineers who design and build a system are the ones who keep it running afterwards. That is the shape of the whole company, and it is why the roles here look the way they do.

The team

Support and operations. Incidents, on-site work, and the people using the systems every day.

About the role

You take a system from signed to live at the client: configuration, data migration and training. The delivery team builds it; you make it land.

What you will do

  • Configure the system to the client's operation.
  • Plan and run data migration, including the reconciliation afterwards.
  • Train the client's staff, and write the material they keep.
  • Support the first weeks of live running on site.

What you will bring

  • Experience implementing business software at client sites.
  • Comfort with data: spreadsheets, mapping and validation.
  • Training and presentation skills for a non technical audience.
  • Steadiness during a go-live week.

What we offer

  • Ownership of real systems from the first architecture session through to live operation, rather than a slice of someone else's design.
  • Direct contact with the people using what you build, with no account layer in between.
  • Work delivered in two to four week increments, demonstrated and accepted before the next one starts.
  • More than twenty production engines underneath the client systems, so the same problem is rarely solved twice.

We consider every applicant on what they have built and how they work. Tell us about your experience in your own words, and we will come back to you either way.

Apply now

Not ready to apply?

Introduce yourself

Hiring here follows engagement demand, so it is worth writing even when nothing listed fits. Tell us what you have built and operated.

Write to us

How we hire

Four steps, run by engineers rather than recruiters, and an answer either way.

See the steps

How the work runs

The cadence, the client contact, and what we stay responsible for after go-live.

See the cadence