Locations: Kuala Lumpur
Who we are
idataraya is a Malaysian software company. We design, build and then operate the systems our clients run their organisations on, across payments, healthcare, retail, property and the public sector.
The engineers who design and build a system are the ones who keep it running afterwards. That is the shape of the whole company, and it is why the roles here look the way they do.
The team
Delivery. Scope, requirements, and the cadence that gets each increment accepted.
About the role
You write the documentation clients actually use: operating procedures, integration guides and release notes. Most of it is read by someone under pressure.
What you will do
- Write and maintain user and operator documentation for live systems.
- Write integration guides a third party developer can follow unaided.
- Produce release notes that say what changed and what to do about it.
- Sit with support to find out what people actually get stuck on.
What you will bring
- Technical writing experience for software.
- Enough technical ability to read an API and try it yourself.
- Ruthlessness about cutting words.
- English, and ideally Bahasa Malaysia.
What we offer
- Ownership of real systems from the first architecture session through to live operation, rather than a slice of someone else's design.
- Direct contact with the people using what you build, with no account layer in between.
- Work delivered in two to four week increments, demonstrated and accepted before the next one starts.
- More than twenty production engines underneath the client systems, so the same problem is rarely solved twice.
We consider every applicant on what they have built and how they work. Tell us about your experience in your own words, and we will come back to you either way.
Apply now