Site Reliability Engineer
- Team
- Cloud and infrastructure
- Location
- Kuala Lumpur
- Work arrangement
- On-site
- Type
- Full time
- Salary
- RM 6,000 to RM 7,500 a month
- Applications close
- 13 December 2026
About the role
You keep live systems up: monitoring, incident response, and fixing causes rather than symptoms. Because we built these systems, the fix is usually available to us.
What you will do
- Own monitoring, alerting and the runbooks behind them.
- Lead incident response, and write the follow-up honestly.
- Drive fixes for recurring causes back into the product.
- Set and track service levels with the delivery teams.
What you will bring
- Experience operating production systems under real load.
- Debugging skill across application, network and database.
- Composure during an incident and rigour after one.
- The belief that a repeated incident is a defect, not bad luck.
What we offer
Own real systems
From the first architecture session through to live operation, rather than a slice of someone else's design.
Work with the people you build for
Direct contact with the people using what you build, with no account layer in between.
Ship in increments
Work delivered in two to four week increments, demonstrated and accepted before the next one starts.
Grow on a real budget
An RM 1,000 yearly learning allowance, conference time counted as work, and group insurance cover from your first day.
Who we are
idataraya is a Malaysian software company. We design, build and then operate the systems our clients run their organisations on, for businesses and public institutions across Malaysia.
The engineers who design and build a system are the ones who keep it running afterwards. That is the shape of the whole company, and it is why the roles here look the way they do.
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